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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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1 comment

I was signed up when I called a for a hotel booking in New York city. They confirmed that I will not be charged anything and it was a free membership.

They also confirmed that I could cancel the membership at any time if I am not happy with it. After I finished traveling within the same week of the phone call I cancelled my membership. I received a confirmation email that my membership was cancelled as well. Later on I noticed that they kept charging my account after I cancelled membership, for months.

I did change my card, but they kept charging me. I had to call the bank to stop this nonsense.

They are complete fraud. Action should be taken against them to stop this in future.

Product or Service Mentioned: Shoppers Advantage Membership.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $187.

Preferred solution: Full refund.

I didn't like: Fraud, That they signed me up for this.

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